Project overview
This is the project where Codezone has applied the CRM management software suite for Nuoc Ngon company – one of the top 5 brands in the field of alcohol distribution in Vietnam, contributing to an important step forward in helping Wine Ngon grow more and more. more complete.
Customer requirements
Currently, Fine Wine is facing challenges in managing complex supply chains from suppliers to distribution to consumers. In particular, the company does not have a unified customer database, leading to difficulties in tracking demand and making effective marketing programs.
Solution
After an in-depth survey of the business process of Delicious Wine, Codezone will recommend a CRM solution that synchronizes all activities, including:
- Build a unified customer database on the CRM platform
- Automated order management, multi-branch warehouse
- Business data integration for accurate financial reporting
- Tools to analyze customer data to guide business strategy
The system helps Delicious Wine capture market demand and personalize customer experience. This is a strategic breakthrough to help businesses grow sustainably.
